Shipments and returns
Shipping Fee's: Will vary by province & quantity.
Where do we ship?: We Ship everywhere in Canada using Canada Post, Canpar, Fedex Purolator. We also Ship to the U.S via USPS or FEDEX depending on order size.
Can I return the product?: Any standard Evans product may be returned by the original purchaser within 30 days from the date of purchase for a refund if the item is returned in original unaltered condition. There is a 20% restocking fee.
The customer must call to obtain a return authorization, and return freight must be prepaid. A copy of the invoice and a letter of explanation including name, address and phone number must be enclosed with the return. After a return item is received and inspected at Evans Cooling Systems, Inc. a credit or refund will be issued. Any products which have been modified or damaged by the customer will not be accepted for return. There are no returns on any special order or custom items.